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Keren Hayesod Privacy and Data Protection Policy and Notice
Home PageHome PageKeren Hayesod Privacy and Data Protection Policy and Notice

Keren Hayesod – United Israel Appeal (“Keren Hayesod”, “we”, “our” or the “Organization”) respects the privacy of its donors, potential donors, partners, representatives of its fundraising campaigns (“Campaigns”), beneficiaries, employees, and websites visitors, and is committed to protecting the personal information you may share with us (these and any others with respect to whom we collect personal data, shall collectively be referred to as “you” or “Data Subjects”).

Keren Hayesod is a fundraising organization that works in partnership with donors and Campaigns in Israel and worldwide, to donate to causes which contribute to the wellbeing of Israel and its people (the “Services”).

This policy and notice (the “Privacy Policy”) explains the types of information we collect from you, that we receive about you or that you may provide in the course of your interest in our Services, fundraising causes and events, or when you visit our website. We are transparent about our practices regarding the information we collect, use, maintain and process and describe our practices in this policy and notice. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purposes of EU General Data Protection Regulation (the “GDPR”) and other applicable privacy laws, Keren Hayesod is a data controller (“Controller”) in relation to the personal data of our donors and prospective donors, Campaign representatives, vendors, employees and website visitors. Keren Hayesod is also a Controller of the personal data of participants in social and fund-raising events sponsored by it, when such data is shared with Keren Hayesod.


Summary: we collect various categories of personal data in order to fulfill our fundraising goals and missions, meet our contractual obligations, and also to meet various legitimate interests, such as fraud prevention and marketing.

We collect data about you in connection with your donations to us, or in processing donor data or other programs’ participants’ data we receive from Campaigns. We also collect data about our employees and website visitors. We also collect several categories of personal data (“Personal Data”), as described below. We also collect non-identifiable and anonymous information (“non-Personal Data”).

Personal Data which is being gathered consists of any details which are personally identifiable and which are provided consciously and voluntarily by you, or by an organization you represent or are associated with or through your use of our website (as described below), through making a donation, through registering to our newsletter, submitting a request to contact us, by email, or other ways in which you communicate and interact with us. This generally includes your name (first and last), personal or organizational email address, country, phone number, postal address, details relating to your donation, such as: billing information, bank account, donation destination, and other information you may choose to provide to Keren Hayesod. Keren Hayesod uses this information to offer Keren Hayesod’s Services and support its partners, donors and beneficiaries.

Additionally, when using our website we may obtain location data related to the geographic location of your laptop, mobile device or other digital device information on which the Keren Hayesod website is used.

When you show interest in our Campaigns and share your personal information with them, they may share your personal information with us. Likewise, when you participate in programs which are sponsored by Keren Hayesod, we may obtain your name, contact information and other information shared by you with those parties.

You do not have any legal obligation to provide any information to Keren Hayesod, however, we require certain information in order to process donations, keep you informed about our activities, for internal audit purposes or to provide any Services. If you choose not to provide us with certain information, then we may not be able to provide you or your organization with some or all of the Services.


Summary: we collect Personal Data when you or your organization send it to us, or when a vendor, distributor or other business partner, sends it to us; we collect Personal Data through our website and Services, and through our interactions with you.

We collect Personal Data required to provide Services when you register interest, or when you provide us such information in meetings, conferences and fundraising events, by entering it manually or automatically, in the course of your donation to Keren Hayesod or its Campaigns, when you participate in programs sponsored by us, or when you otherwise engage with us.

We also collect Personal Data through your use of our websites. In other words, when you are using the website, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This includes technical information and behavioral information such as the user’s Internet protocol (IP) address used to connect your device to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the user’s ‘clickstream’ on the websites, the period of time the user visited the websites, methods used to browse away from a page, and any phone number used to call our clients’ service number. We likewise may place cookies on your browsing devices (see ‘Cookies’ section below).


Summary: we process Personal Data to meet our contractual and legal obligations, protect our rights, and fulfill our organizational goals.

We use Personal Data to provide our Services to our donors and others and meet our contractual, ethical and legal obligations. All Personal Data will remain accurate complete and relevant for the stated purposes for which it was processed, including for example:

Processing which is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract:

  • carrying out our obligations arising from any contracts entered into between you and Keren Hayesod and/or any contracts entered into with Keren Hayesod, and to provide you with the information, support, donation opportunities, and other related Services that you request from Keren Hayesod;
  • verifying and carrying out financial transactions in relation to donations or other financial engagements in connection with the Services.

Processing which is necessary for the purposes of the legitimate interests pursued by Keren Hayesod or by a third party of providing an efficient and wide-ranging service to clients:

  • notifying you about changes to our Services and/or to fundraising causes and campaigns we manage;
  • contacting you to keep you informed about news, events, promotions, donation opportunities, campaigns and Services offered by Keren Hayesod which may be of interest to you;
  • soliciting feedback in connection with the Services;
  • for security purposes and to identify and authenticate information provided by you.

Processing which is necessary for compliance with a legal obligation to which Keren Hayesod is subject:

  • compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, anti money laundering, tax related obligations, and for crime prevention and prosecution in so far as it relates to our staff, donors, Campaigns, service providers, facilities etc;
  • if necessary, we will use Personal Data to enforce our terms, policies and legal agreements, to comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding;



Summary: we share Personal Data with our service providers, partners, beneficiaries,  and authorities where required.

We transfer Personal Data to:

Representatives, beneficiaries and Campaign members: This includes individual or corporate representatives of Keren Hayesod, beneficiaries requested by you and any Campaign partner, whether wholly or partially owned by Keren Hayesod or working in collaboration with Keren Hayesod.

Third Parties. We transfer Personal Data to third parties in a variety of circumstances. We endeavor to ensure that these third parties use your information only to the extent necessary to perform their functions, and to have a contract in place with them to govern their processing on our behalf. These third parties include business partners, suppliers, affiliates, agents and/or sub-contractors for the performance of any contract we enter into with you and in fulfilling our  purposes. They assist us in providing the Services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analyzing data, providing IT and other support services or in other tasks, from time to time. These third parties may also include analytics and search engine providers that assist us in the improvement and optimization of our website, and our marketing.

We periodically add and remove third party providers. At present services provided by third-party providers to whom we transfer Personal Data include also the following:

  • Website analytics;
  • Document management and sharing services;
  • Donation processing and support;
  • On-site and cloud-based database services;
  • CRM software;
  • Data security, data backup, and data access control systems;
  • Our lawyers, accountants, and other standard business software and partners.


If Keren Hayesod goes through a reorganization or transfer any or all of its assets, Personal Data may be among the assets transferred.

In addition, we transfer Personal Data to third parties if we are under a duty to disclose or share your Personal Data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of Keren Hayesod, our donors, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

For avoidance of doubt, Keren Hayesod may transfer and disclose non-Personal Data to third parties at its own discretion.



Summary: we store your Personal Data across multiple locations globally

We store your Personal Data on servers owned or controlled by Keren Hayesod, or processed by third parties on behalf of Keren Hayesod, by reputable cloud-service providers (see the following section regarding international transfers).



Summary: we transfer Personal Data within and to the EEA, USA, Israel and elsewhere, with appropriate safeguards in place.

EU Personal Data is transferred to, and stored and processed at, a destination outside the European Economic Area (EEA). This includes transfer to our headquarters in Israel, a jurisdiction deemed adequate by the EU Commission, and to the USA, not currently deemed adequate. Where your Data is transferred outside of the EEA, we will take all steps reasonably necessary to ensure that your Data is subject to appropriate safeguards, including entering into contracts that require the recipients to adhere to data protection standards that are considered satisfactory under EU law and other applicable, and that it is treated securely and in accordance with this Privacy Policy. Transfers to Israel are made based on an adequacy ruling by the EU Commission. Transfers to the USA are made based on the Standard Contractual Clauses published by the EU Commission. For more information about these safeguards, please contact us as set forth below.

We transfer Personal Data to locations outside of the EEA, including in particular USA and Israel, in order to:

  • store or backup the information;
  • enable us to provide you with the Services and fulfill our contract with you;
  • fulfill any legal, audit, ethical or compliance obligations which require us to make that transfer;
  • facilitate the operation of our organization activities, where it is in our legitimate interests and we have concluded these are not overridden by your rights;
  • to serve our donors and Campaigns across multiple jurisdictions; and
  • to operate our affiliates in an efficient and optimal manner.

Summary: we retain Personal Data according to our data retention policy, as required to meet our obligations, protect our rights, and manage our organization.

Keren Hayesod will retain Personal Data it processes only for as long as required in our view, to provide the Services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements. We will also retain Personal Data to meet any audit, compliance and business best-practices.

Data that is no longer retained will be anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our Services are not subject to the deletion procedures in this policy and will be retained by Keren Hayesod. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy, and in our backups until overwritten.


Summary: with your consent, we place cookies on your device. You control our use of cookies through a cookie management tool on our websites, or through your device and browser.

Keren Hayesod uses cookies, pixel tags and other forms of identification and local storage (together referred to as “tags/files” hereunder) to distinguish you from other users of the website and of websites of our network. This helps us to provide you with a good user-experience when you browse the website and websites of our network and also allows us to improve our website and our Services.

In many cases, these tags/files lead to the use of your device’s processing or storage capabilities. Some of these tags/files are set by Keren Hayesod itself, others by third parties; some only last as long as your browser session, while others can stay active on your device for a longer period of time.

These tags/files can fall into several categories: (i) those that are necessary for functionality or Services that you request or for the transmission of communications (functionality tags/files); (ii) those that we use to carry out website performance and audience metrics (analytics tags/files) and (iii) the rest (tracking across a network of other websites, advertising, etc.) (other tags/files).

Internet browsers allow you to change your cookie settings, for example to block certain kinds of cookies or files. You can therefore block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of the website, due to the fact that some may be functionality cookies. For further information about deleting or blocking cookies, please visit:

Functionality and analytical tags/files do not require your consent. For other tags/files, however, we request your consent before placing them on your device. You can allow cookies in your browser settings and using our website cookie management too.

To consult the list of cookies which we use on our website, please check your browser’s settings. Instructions:


Summary: we take data security very seriously, invest in security systems, and train our staff. In the event of a breach, we will notify the right people as required by law.

We take great care in implementing, enforcing and maintaining the security of the Personal Data we process. Keren Hayesod implements, enforces and maintains security measures, technologies and policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of Personal Data. We likewise take steps to monitor compliance of such policies on an ongoing basis. Where we deem it necessary in light of the nature of the data in question and the risks to data subjects, we encrypt data. Likewise, we take industry standard steps to ensure our websites and Services are safe.

Note however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses and other data security breaches will never occur.

Within Keren Hayesod, we endeavor to limit access to Personal Data to those of our personnel who: (i) require access in order for Keren Hayesod to fulfill its obligations, including also under its agreements, and as described in this Privacy Policy, and (ii) have been appropriately and periodically trained with respect to the requirements applicable to the processing, care and handling of the Personal Data, and (iii) are under confidentiality obligations as may be required under applicable law.

Keren Hayesod shall act in accordance with its policies and with applicable law to promptly notify the relevant authorities and data subjects in the event that any Personal Data processed by Keren Hayesod is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority. Keren Hayesod shall promptly take reasonable remedial measures.


Summary: depending on the law that applies to your Personal Data, you may have various data subject rights, such as rights to access, erase, and correct Personal Data, and information rights. We will respect any lawful request to exercise those rights.

Data subjects with respect to whose data GDPR applies, have rights under GDPR and local laws, including, in different circumstances, rights to data portability, rights to access data, rectify data, object to processing, and erase data. Data subject rights cannot be exercised in a manner inconsistent with the rights of Keren Hayesod employees and staff, with Keren Hayesod proprietary rights, and third-party rights. As such, job references, reviews, internal notes and assessments, documents and notes including proprietary information or forms of intellectual property, cannot be accessed or erased or rectified by data subjects. In addition, these rights may not be exercisable where they relate to data that is not in a structured form, for example emails, or where other exemptions apply. If processing occurs based on consent, data subjects have a right to withdraw their consent.

A data subject who wishes to modify, delete or retrieve their Personal Data, may do so by contacting Keren Hayesod ([email protected]). Note that Keren Hayesod may have to undertake a process to identify a data subject exercising their rights. Keren Hayesod may keep details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information may continue to be used by Keren Hayesod.

Data subjects in the EU have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. If the supervisory authority fails to deal with a complaint, you may have the right to an effective judicial remedy.


Minors. We do not knowingly collect or solicit information or data from or about children under the age of 16 without parental consent, or knowingly allow children under the age of 16 to register for Keren Hayesod Services. If you are under 16, do not use or attempt to use any of the Keren Hayesod Services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16 without appropriate permissions, we will delete that Personal Data as soon as reasonably practicable without any liability to Keren Hayesod. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: [email protected], as soon as possible.

Changes to this Privacy Policy. The terms of this Privacy Policy will govern the use of the Services, website, and any information collected in connection with them. Keren Hayesod may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will be available at: Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our Services will constitute your active acceptance of the changes to and terms of the Privacy Policy.

Keren Hayesod aims to process only adequate, accurate and relevant data limited to the needs and purposes for which it is gathered. It also aims to store data for the time period necessary to fulfill the purpose for which the data is gathered. Keren Hayesod only collects data in connection with a specific lawful purpose and only processes data in accordance with this Privacy Policy. Our policies and practices are constantly evolving and improving, and we invite any suggestions for improvements, questions, complaints or comments concerning this Privacy Policy, you are welcome to contact us (details below) and we will make an effort to reply within a reasonable timeframe.

Keren Hayesod’s data protection officer (DPO) may be contacted at: [email protected].

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Last Revised: June 30, 2022